FAQs

How far in advance should I book my luxury picnic?
As far in advance as you can! The earlier you book your luxury picnic, the more of a possibility we can accommodate you.

How much notice do you need to create my Picnic?        We require your booking to be requested at least 7 days in advance.  You will receive confirmation of your booking by email.

How does payment work?                                                        To reserve your luxury picnic, a 50% non-refundable deposit is required at the time of booking. The remaining balance must be paid at least 48 hours before your scheduled picnic. Once your picnic date and time are confirmed, you will receive a confirmation email.  Payment can be made via Venmo, PayPal, ApplePay or Zelle.  Full payment is required for any luxury picnics that are booked less than 7 days before the event.

 

 

Can I bring my own food and beverages?
Charcuterie board is available as an add-on for any picnic package.  Sparkling water is always provided. Otherwise, you are free to bring your own food and beverages!

For alcoholic beverages, it is the responsibility of the client to check alcohol laws of any venue or public space being used for one of our picnics. We do not offer alcoholic beverages and are not held responsible for those who bring those items to their picnics.

Are there specific locations for your picnic setups?      Our luxury picnics can be setup anywhere around Jacksonville and surrounding counties whether it be a private location (e.g. your house or backyard) or a public location (e.g. a park or a beach).  

Arrival time?                                                                                   Please arrive on time.  We will be at the picnic site to greet you. If you need to leave earlier than your booked time, we need a 30-minute notification from you via phone call or text.  You are responsible for the picnic items until we return.

What if we break or spill something?
We are happy to clean up after you, that’s part of our service! However, if there is irreparable damage to our equipment, then an additional fee will apply to replace the item.

Cancellation Policy
No cancellations within 72 hours of the picnic time. Cancellations made with 72 hours or more notice will receive a refund minus a service fee of 50% of the picnic cost.  If you book a picnic, and do not show up, First Coast Picnics reserves the right to retain the entire amount paid at checkout.

Weather Policy
First Coast Picnics reserves the right to make cancellations on the day of the picnic due to inclement weather. No refunds will be issued for cancellations due to weather.  First Coast Picnics will notify you of the cancellation via email or text and we will re-schedule the picnic for a different day and time.  Florida weather can be crazy.  That said, we can always move your picnic to your preferred indoor location where unloading and setup can be done in dry conditions. If not, we are happy to reschedule you for another date within the calendar year at no additional cost.